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Let's Talk.

Real people. Real answers. Whether you have a question about an order or just need help finding the right seats — we've got you.

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours. For urgent matters, give us a call at (877) 271-7788.

We typically respond within 24 hours.

Are my tickets guaranteed?
717 Tickets is a resale marketplace. All tickets are provided by third-party sellers. While we work hard to ensure every order is fulfilled accurately, we cannot independently verify every ticket. If you experience an issue, contact us immediately at (877) 271-7788 and we'll do everything we can to make it right.
How do I receive my tickets?
Most tickets are delivered via mobile delivery to your email address. You'll receive instructions after your purchase is confirmed.
What if my event is cancelled?
If an event is cancelled without a rescheduled date, contact us at orders@717tix.com for a refund. If an event is postponed, your tickets will be honored for the new date. All sales are otherwise final.
Can I get a refund or exchange?
All sales are final on ticket purchases. We do not offer refunds or exchanges except in the case of a cancelled event. Please review your order carefully before completing your purchase.
Are there any hidden fees?
No. Our pricing is all-in — what you see is what you pay. All applicable charges are included in the displayed price. No surprise fees at checkout.
Can I order tickets by phone?
Absolutely. Call us at (877) 271-7788 and a real person will help you find and purchase exactly the tickets you're looking for.